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Data
Data is what almost every attack is ultimately after, and what an organization is most often held accountable for keeping. Nearly every organization holds data worth protecting — but the stakes rise sharply for any business whose product is, in effect, being trusted with other people's information: customers' records, patients' histories, clients' files. Data is unlike the other domains in that its risk follows the information itself as it is copied, shared, and moved across systems, partners, and borders, and in that a single record can fall under several overlapping legal regimes at once.
When data is lost, the cost is rarely just technical. The average breach now runs into the millions before regulators, lawsuits, and lost customers are counted, and the organizations that fare best are those that already knew what data they held, where it lived, and who could reach it. That is the quiet benefit of maturing this domain: classifying, protecting, and retiring data deliberately not only reduces the chance of a breach but shrinks its blast radius when one occurs — and turns “we hold your data safely” from a promise into something you can demonstrate.
- Most vital when you hold data for others. Almost every organization has data to protect, but if customers, patients, or clients trust you with theirs, this domain moves from important to existential.
- Data is the prize. Most attacks are ultimately after information, so protecting it well protects against the outcome attackers actually want.
- Risk travels with the data. Obligations follow a record as it is copied and moved, so knowing what you hold and where it lives is half the battle.
- Classify to contain. Sorting data by sensitivity and retiring what you no longer need shrinks both the odds of a breach and its blast radius.
- Trust becomes demonstrable. A disciplined data program turns “your information is safe with us” from a claim into something you can show customers and regulators.
The pages that follow apply the Security Assurance Maturity Model to the data an organization holds; the shared framework they build on is set out in the Introduction.
DataThis is the Data volume of the Security Assurance Maturity Model. It assumes you have read the Introduction, which explains the framework every volume shares: the four Business Functions, the twelve Security Practices beneath them, the three Maturity Levels, and how to assess an organization and build an assurance program. That material is not repeated here.
What follows is the data security-specific detail. Each of the twelve Security Practices is given at all three Maturity Levels — with its activities, results, success metrics, costs and personnel — followed by the assessment worksheets you use to score this domain. For anything about how the model itself works, refer back to the Introduction.
Governance
Construction
Verification
OperationsMaturity Levels

Strategy & Metrics
The Strategy & Metrics (SM) Practice is focused on establishing the framework within an organization for a data security and privacy program. This is the most fundamental step in defining goals for the data it holds in a way that's both measurable and aligned with the organization's real business risk and its obligations to the people whose data it keeps.
By starting with a lightweight profile of what data the organization holds and why, an organization grows into more advanced classification of information by sensitivity and value. With additional insight on relative risk measures, an organization can tune its per-category goals and develop granular roadmaps to make the program more efficient.
At the more advanced levels within this Practice, an organization draws upon many data sources, both internal and external, to collect metrics and qualitative feedback on the program. This allows fine tuning of cost outlay versus the realized benefit at the program level.
Policy & Compliance
The Policy & Compliance (PC) Practice is focused on understanding and meeting the external legal and regulatory requirements that apply to the data an organization holds, while also driving internal standards to ensure compliance in a way that's aligned with the business purpose of the organization.
Data carries the widest compliance surface of any domain. The same customer record may be subject to privacy law in the jurisdiction where the person lives, sector regulation where the business operates, and contractual terms agreed with a partner, and those regimes do not always agree. An organization that has not mapped which rules apply to which data will have obligations it does not know it holds.
In a sophisticated form, provision of this Practice entails organization-wide understanding of both internal standards and external drivers while also maintaining low-latency checkpoints with the teams that handle data, so that no processing operates outside expectations without visibility.
Education & Guidance
The Education & Guidance (EG) Practice is focused on arming the people who handle data with the knowledge and resources to keep it secure and to respect the obligations it carries. With improved access to information, teams will be better able to proactively identify and mitigate the specific risks that apply to their organization.
Data is handled by almost everyone, not just a specialist team, which gives this Practice an unusually broad audience. A marketer building a mailing list, an analyst copying a dataset to their laptop, and a support agent reading a customer record are all handling data in ways that carry risk, and none of them think of themselves as data professionals.
In addition to training, this Practice requires pulling security and privacy information into guidelines that serve as reference material. This builds a foundation for a baseline expectation for how data is handled, and later allows for incremental improvement once usage of the guidelines has been adopted.
Data| Strategy & Metrics | SM1 | SM2 | SM3 |
| OBJECTIVE | Establish unified strategic roadmap for data security and privacy within the organization | Measure relative sensitivity and value of data and choose risk tolerance | Align data protection spend with relevant business indicators and data value |
| ACTIVITIES |
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| Policy & Compliance | PC1 | PC2 | PC3 |
| OBJECTIVE | Understand governance and compliance drivers relevant to the data held | Establish security and compliance baseline and understand per-data risks | Require compliance and measure adherence across all data holdings |
| ACTIVITIES |
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| Education & Guidance | EG1 | EG2 | EG3 |
| OBJECTIVE | Offer staff who handle data awareness training on security and privacy | Educate all personnel and provide role-specific guidance | Mandate comprehensive competency and centralize guidance |
| ACTIVITIES |
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Threat Assessment
The Threat Assessment (TA) Practice is centered on identification and understanding of how the organization's data could be lost, misused or disclosed. From details about these threats and the ways data actually moves, the organization operates more effectively through better decisions about prioritization.
Data threats have a distinctive shape. The harm is often not to the organization but to the people whose data it holds, which means impact must be assessed from their point of view as well as the business's. And the threat is as often internal and accidental as external and deliberate — a well-meaning analyst exporting more than they should is a more common cause of loss than an attacker.
By starting with simple threat models and building toward weighted analysis, an organization improves over time. Ultimately it maintains this information tightly coupled to the protections deployed and the residual risk carried by data it has shared beyond its own control.
Security Requirements
The Security Requirements (SR) Practice is focused on proactively specifying how data will be handled before it is collected. Through analysis at the point where a new collection or use is proposed, requirements are gathered from the business purpose and the obligations the data carries. As an organization advances, more advanced techniques surface requirements that would not otherwise have been obvious.
Requirements at this stage are unusually consequential because the most important decisions about data are made before any is collected. The choice of what to gather, on what basis, and how long to keep it constrains every protection and every obligation that follows. Data not collected needs no protecting and creates no liability.
In a sophisticated form, this Practice entails pushing the organization's requirements into its data-sharing relationships and then auditing holdings to ensure all parties adhere to expectations.
Secure Architecture
The Secure Architecture (SA) Practice is focused on proactive steps for an organization to handle data safely by default. By enhancing the design process with reusable patterns for storing, protecting and flowing data, the overall risk from the organization's holdings can be dramatically reduced.
Beginning with simple recommendations about approved stores and explicit consideration of privacy-by-design principles, an organization evolves toward consistently using patterns that minimize, protect and account for data by construction, and toward shared services for classification, encryption and access rather than per-system implementations.
As an organization evolves, sophisticated provision of this Practice entails building reference data architectures covering the generic patterns it uses. These become the path of least resistance, which is the only reliable way to make safe data handling the default.
Data| Threat Assessment | TA1 | TA2 | TA3 |
| OBJECTIVE | Identify and understand high-level threats to the organization's data | Increase granularity of threat understanding and weight threats for comparison | Concretely tie protections to each threat against the data |
| ACTIVITIES |
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| Security Requirements | SR1 | SR2 | SR3 |
| OBJECTIVE | Consider security and privacy explicitly as data is collected | Increase granularity of requirements and derive from known risks | Mandate a requirements process for all collections and data sharing |
| ACTIVITIES |
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| Secure Architecture | SA1 | SA2 | SA3 |
| OBJECTIVE | Insert consideration of proactive guidance into the data design process | Direct the design process toward known-safe services and patterns | Formally control the data design process and validate utilization |
| ACTIVITIES |
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Design Review
The Design Review (DR) Practice is focused on assessment of a data design before it is built. Beginning with lightweight review of what a proposed data flow is intended to do, an organization improves to a formal process capable of catching serious problems while they are still cheap to fix.
For data, the equivalent of a design review is often a data protection impact assessment: a structured look at a proposed use of data, its necessity and proportionality, the risks to the people it concerns, and the measures that reduce them. Reviewing a flow on paper is far cheaper than discovering after launch that it collects too much, keeps it too long, or exposes it too widely.
In an advanced form, review is driven by the threat models and access model already built, and its results feed the routine audit programme so that a data flow cannot reach production without having been examined.
Implementation Review
The Implementation Review (IR) Practice is focused on inspection of how data is actually stored, protected and flowing, rather than how it was designed. Where Design Review examines intent, this Practice examines what was built and what has happened to it since.
The gap between the two is where data goes to hide. A field left unencrypted, an export that quietly became a standing feed, a retention rule never actually implemented, a copy taken for a project and never deleted — a data flow compliant on the day it launched tells you little about the sprawl of copies around it a year later.
Beginning with point checks and manual discovery, an organization improves toward automated discovery and classification across the estate, and ultimately toward continuous assurance that data is where it should be, protected as it should be, and nowhere it should not.
Security Testing
The Security Testing (ST) Practice is focused on testing the organization's data protections in their running state, in order to discover weaknesses that inspection of configuration will not reveal. Review establishes that protections are as intended; testing establishes whether they withstand a determined attempt to get the data out.
For data, testing has a particular character: the most important question is often not whether an attacker can break in, but whether data can get out — through an export, a misdirected share, an over-broad query, or a channel nobody was watching. Testing the controls that are supposed to keep data in is as important as testing those that keep attackers out.
In a sophisticated form, this Practice establishes a minimum standard that must be met before sensitive data is handled, and generates test cases from the organization's own flow models rather than from a generic catalogue.
Data| Design Review | DR1 | DR2 | DR3 |
| OBJECTIVE | Support ad hoc reviews of data designs to ensure baseline protection | Offer assessment services and increase review granularity | Require review of data designs and audit against expectations |
| ACTIVITIES |
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| Implementation Review | IR1 | IR2 | IR3 |
| OBJECTIVE | Opportunistically find where data is and how it is protected | Make discovery and review accurate and efficient through automation | Mandate comprehensive review and gate data handling against a baseline |
| ACTIVITIES |
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| Security Testing | ST1 | ST2 | ST3 |
| OBJECTIVE | Establish process to perform basic tests based on requirements | Make data protection testing more complete and efficient | Mandate data testing and establish a handling standard |
| ACTIVITIES |
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Issue Management
The Issue Management (IM) Practice is focused on establishing consistent processes for the two things an organization must handle well once it holds data: breaches, when data is lost or exposed, and the requests of the people whose data it holds, when they exercise their rights.
Both run against a clock set by law rather than by the organization. Many privacy regimes require breach notification within days of becoming aware, and subject requests within a month. An organization discovering for the first time during an incident that it cannot tell whose data was exposed, or cannot find all copies of one person's records, has already lost the race.
Beginning with a known route for reporting and a named contact, an organization improves toward consistent processes for both breach response and subject requests, and ultimately to analysis that feeds the assurance program.
Environment Hardening
The Environment Hardening (EH) Practice is focused on the controls applied around data once it is held — the protections that travel with the information itself rather than with any particular system. Where Secure Architecture establishes how data should be handled by design, this Practice keeps those protections in force and tightens them over time.
Three controls dominate. Encryption renders data unreadable to anyone who reaches it without authorization. Access control limits who can reach it in the first place. Loss prevention watches for data trying to leave and stops it. Together they are what stands between a system compromise and a data breach.
Underlying all three is the discipline of holding less. Every control is easier to apply, and every breach smaller, when the organization keeps only the data it needs for only as long as it needs it — which is why hardening and retention are two halves of the same effort.
Monitoring & Maintenance
The Monitoring & Maintenance (MM) Practice is focused on the information needed to observe where data goes, and on the disciplined management of data across its life — above all its retention and its deletion.
The Practice has two halves that support each other. Monitoring covers the record of who accessed what data and where it flowed, and the detections derived from it. Maintenance covers the procedures that keep holdings coherent over time, and in particular the retention and deletion that most other Practices depend on and that is most often neglected.
Deletion deserves the emphasis it receives here because it is the stage of the data lifecycle organizations most reliably fail to perform. Data is collected, stored and protected; it is far more rarely deleted. The result is holdings that grow without limit, enlarging every risk in every other Practice, until a deletion discipline is imposed deliberately.
Data| Issue Management | IM1 | IM2 | IM3 |
| OBJECTIVE | Identify and handle data issues in an ad hoc manner | Elaborate the response processes for consistency and speed | Improve the assurance program through analysis of data incidents |
| ACTIVITIES |
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| Environment Hardening | EH1 | EH2 | EH3 |
| OBJECTIVE | Understand and protect the data the organization holds | Improve confidence through stronger protection and loss prevention | Enforce protection continuously and minimize what is held |
| ACTIVITIES |
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| Monitoring & Maintenance | MM1 | MM2 | MM3 |
| OBJECTIVE | Capture the information needed to observe data handling | Establish retention discipline and detailed procedures | Mandate monitoring of data flow and validate deletion across the lifecycle |
| ACTIVITIES |
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The Security
Practices

SM1 | SM2 | SM3 | |
| OBJECTIVE | Establish unified strategic roadmap for data security and privacy within the organization | Measure relative sensitivity and value of data and choose risk tolerance | Align data protection spend with relevant business indicators and data value |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Estimate overall data risk profile
Interview business owners, data stewards and stakeholders and create a list of worst-case scenarios across the organization's data. Based on the data your organization collects, holds and shares, the list can vary widely, but common issues include a breach of customer personal data triggering notification obligations across several jurisdictions, loss of the information the business depends on to operate, a regulator finding that data was kept longer or used more widely than the law allows, and sensitive data reaching a party who should never have had it.
After broadly capturing worst-case scenario ideas, collate and select the most important based on collected information and knowledge about the core business. Any number can be selected, but aim for at least 3 and no more than 7 to make efficient use of time and keep the exercise focused.
Elaborate a description of each of the selected items and document details of contributing worst-case scenarios, potential contributing factors, and potential mitigating factors for the organization.
The final data risk profile should be reviewed with business owners and other stakeholders for understanding.
B. Build and maintain assurance program roadmap
Understanding the main business risks to the organization, evaluate the current performance of the organization against each of the twelve Practices. Assign a score for each Practice from 1, 2, or 3 based on the corresponding Objective if the organization passes all the cumulative success metrics. If no success metrics are being met, assign a score of 0 to the Practice.
Once a good understanding of current status is obtained, the next goal is to identify the Practices that will be improved in the next iteration. Select them based on the data risk profile, other business drivers, compliance requirements, budget tolerance, etc. Once Practices are selected, the goals of the iteration are to achieve the next Objective under each.
Iterations of improvement should be approximately 3-6 months, but a strategy session should take place at least every 3 months to review progress on activities, performance against success metrics and other business drivers that may require program changes.
RESULTS
- Concrete list of the most critical business-level risks arising from the data held
- Tailored roadmap that addresses the data needs of the organization with minimal overhead
- Organization-wide understanding of how the assurance program will grow over time
SUCCESS METRICS
- >80% of stakeholders briefed on data risk profile in past 6 months
- >80% of staff briefed on assurance program roadmap in past 3 months
- >1 assurance program strategy session in past 3 months
COSTS
- Buildout and maintenance of data risk profile
- Quarterly evaluation of assurance program
PERSONNEL
- Data Engineers (1 day/yr)
- Data Stewards (4 days/yr)
- Privacy Officers (4 days/yr)
- Managers (4 days/yr)
- Business Owners (4 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Policy & Compliance - 1
- Threat Assessment - 1
- Security Requirements - 2

ACTIVITIES
A. Classify data by sensitivity and value
Establish a simple classification system to represent tiers for the data the organization holds. In its simplest form, this can be a Public / Internal / Confidential / Restricted scheme. More sophisticated classifications can be used, but there should be no more than a handful of levels and they should roughly represent a gradient from negligible to severe impact if the data were lost, altered or disclosed.
Classify along the two axes that matter and can diverge: sensitivity, which captures harm to the people the data concerns and the obligations it carries, and value, which captures harm to the business if it were lost or corrupted. Personal and regulated data is a category that cuts across both and is worth marking explicitly, since it drives obligations the other axes do not.
Assign categories to the data the organization holds, working from the risk profile and from what business units know about their own information. This is necessarily approximate at first; discovery in later Practices will refine it.
Establish an ongoing process so that new kinds of data are classified as they appear, and existing classifications reviewed at least biannually.
B. Establish and measure per-classification security goals
With a classification scheme in place, direct security, privacy and retention goals and roadmap choices can be made more granular.
The roadmap should be modified to account for each classification by specifying emphasis on particular Practices for each. For each iteration, this would typically take the form of prioritizing more higher-level Objectives on the most sensitive and valuable data and progressively less stringent Objectives for lower categories.
This process establishes the organization's risk tolerance since active decisions must be made as to what specific Objectives are expected of each category. By choosing to hold lower-sensitivity data to lower levels of performance, resources are saved in exchange for acceptance of a weighted risk. However, it is not necessary to arbitrarily build a separate roadmap for each category since that can lead to inefficiency in management of the program itself.
RESULTS
- Customized assurance plans per data classification based on sensitivity and value
- Organization-wide understanding of which data matters most and why
- Better informed stakeholders with respect to understanding and accepting risks
ADD’L SUCCESS METRICS
- >90% of known data stores assigned a classification in past 12 months
- >80% of staff briefed on relevant data classifications in past 6 months
- >80% of staff briefed on relevant assurance program roadmap in past 3 months
ADD’L COSTS
- Buildout or license of data classification scheme
- Program overhead from more granular roadmap planning
ADD’L PERSONNEL
- Data Stewards (3 days/yr)
- Privacy Officers (2 days/yr)
- Managers (2 days/yr)
- Business Owners (2 days/yr)
- Security Auditors (2 days/yr)
RELATED LEVELS
- Policy & Compliance - 2
- Threat Assessment - 2
- Design Review - 2
DataACTIVITIES
A. Conduct periodic industry-wide cost comparisons
Research and gather information about data security and privacy costs from intra-industry communication forums, business analyst and consulting firms, or other external sources.
First, use collected information to identify the average effort being applied by similar organizations. This can be done top-down from estimates of total percentage of budget, or bottom-up by identifying the controls and privacy activities considered normal for the kinds of data your organization holds.
The next goal is to determine whether there are savings available on the tooling your organization licenses for discovery, classification, loss prevention and subject-request handling, which is frequently bought piecemeal and overlaps. Account for hidden costs such as re-scanning the estate or retraining staff when switching.
These exercises should be conducted at least annually prior to the subsequent strategy session, and comparison information presented to stakeholders in order to better align the program with the business.
B. Collect metrics for historic data incidents
Collect information on the cost of past data incidents. Notification and legal costs following a breach, regulatory fines, remediation and credit-monitoring offered to affected people, business lost to reputational harm, and the cost of responding to subject requests are the usual components.
Using the data classifications and the respective roadmaps for each, a baseline protection cost per category can be initially estimated from the costs associated with the corresponding classification.
Combine the per-category cost information with the general cost model, then evaluate for outliers, i.e. sums disproportionate to the classification. These indicate either an error in classification or the necessity to tune the program to address root causes more effectively.
Tracking should be done quarterly at the strategy session, and the information reviewed by stakeholders at least annually.
RESULTS
- Information to make informed case-by-case decisions on data protection expenditures
- Estimates of past loss due to breaches, fines and remediation
- Per-classification consideration of protection expense versus loss potential
- Industry-wide due diligence with regard to data security and privacy
ADD’L SUCCESS METRICS
- >80% of data domains reporting protection costs in past 3 months
- >1 industry-wide cost comparison in past 1 year
- >1 historic data incident cost evaluation in past 1 year
ADD’L COSTS
- Buildout or license industry intelligence on data programs
- Program overhead from cost estimation, tracking, and evaluation
ADD’L PERSONNEL
- Data Stewards (1 day/yr)
- Privacy Officers (1 day/yr)
- Managers (1 day/yr)
- Business Owners (1 day/yr)
RELATED LEVELS
- Issue Management - 1

PC1 | PC2 | PC3 | |
| OBJECTIVE | Understand governance and compliance drivers relevant to the data held | Establish security and compliance baseline and understand per-data risks | Require compliance and measure adherence across all data holdings |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Identify and monitor external compliance drivers
Gather the privacy laws, sector regulations, contractual obligations and standards that place requirements on the data your organization holds. The set is usually larger than expected: privacy law follows the person rather than the office, so an organization serving customers in several regions inherits the rules of each.
For each driver, extract the obligations that land on data — lawful basis for holding it, limits on how it may be used, the rights the people it concerns can exercise, retention limits and deletion duties, breach notification timelines, and constraints on moving it across borders.
Assign an owner for each driver and establish a review to catch changes, since privacy law is among the fastest-moving areas of regulation and new regimes appear regularly.
B. Build and maintain data handling guidelines
Consolidate the obligations into guidelines expressed in terms the teams who collect and use data can act upon. Regulators speak in principles; engineers and analysts need to know what they may and may not do with a given field.
Cover the whole life of the data, since obligations attach at every stage: what may be collected and on what basis, what it may be used for, who it may be shared with, how long it may be kept, and how it must be disposed of. Personal data deserves its own treatment throughout, since it carries duties ordinary business data does not.
Publish the guidelines where the relevant teams work and review them at least annually.
RESULTS
- Concrete list of the compliance drivers that apply to each kind of data
- Obligations understood across the whole life of the data, not only at rest
- Assurance that duties are known before an audit or a subject request, not during one
SUCCESS METRICS
- >75% of relevant staff briefed on data handling guidelines in past 12 months
- >1 review of external compliance drivers in past 12 months
- Data handling guidelines updated in past 12 months
COSTS
- Ongoing research into applicable privacy law and standards
- Buildout and maintenance of data handling guidelines
PERSONNEL
- Privacy Officers (4 days/yr)
- Managers (2 days/yr)
- Data Stewards (2 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Strategy & Metrics - 1
- Education & Guidance - 1

ACTIVITIES
A. Build policies and standards for data handling
Translate the obligations into internal policies and standards stating what the organization requires of anyone handling data. Where the obligations record what outside parties demand, the policy records what the organization has decided, which is usually a superset.
Cover the durable decisions: what may be collected and for what stated purpose, how each classification must be protected, who may access it, with whom and under what terms it may be shared, how long each category is kept, and how it is deleted. A clear position on secondary use — repurposing data collected for one reason to serve another — belongs here, since it is where good intentions most often drift into non-compliance.
Have the policies reviewed by legal and privacy before publication, and require acknowledgement from anyone handling regulated data.
B. Maintain records of processing and compliance gates
Establish a record of what data the organization holds, why, on what lawful basis, where it lives, who it is shared with and how long it is kept. Several privacy regimes require such a record; every organization benefits from one, because it is impossible to protect or delete data whose existence is not written down.
Define checkpoints where compliance is confirmed rather than assumed — most valuably when a new collection or a new use of data is proposed. Specify who can approve an exception, since legacy datasets and vendor systems that cannot yet meet the standard will need one with an owner, a compensating control and an expiry date.
Keep the record current as processing changes. A record of processing that is twelve months stale describes an organization that no longer exists.
RESULTS
- Concrete set of internal standards for handling data
- A maintained record of what data is held, why, and for how long
- Compliance confirmed when new collection or use is proposed
- Documented exception process with owners and expiry dates
ADD’L SUCCESS METRICS
- >80% of processing activities captured in the record
- >80% of new collections passing a compliance gate in past 3 months
- <20% of data holdings operating under a documented exception
ADD’L COSTS
- Buildout and maintenance of policy, standards and the processing record
- Program overhead from operating compliance gates
ADD’L PERSONNEL
- Privacy Officers (4 days/yr)
- Data Stewards (3 days/yr)
- Managers (2 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Secure Architecture - 1
- Implementation Review - 1
DataACTIVITIES
A. Conduct periodic compliance audits of data handling
Move from confirming compliance at collection to confirming it continuously. Data handling drifts: a purpose expands, a dataset is copied for analysis and never deleted, a sharing arrangement outlives the agreement that permitted it.
Audit against the internal standards and the record of processing, and look specifically for data held without a basis, kept past its retention limit, or used beyond its stated purpose. These are the findings that turn into regulatory action, and they are invisible unless someone looks for them.
Each significant data domain should undergo audit at least biannually, with the most sensitive holdings audited more often.
B. Collect and control compliance evidence
Establish a repository of evidence sufficient to satisfy a regulator or auditor without a scramble: the record of processing, data protection impact assessments, consent and lawful-basis records, retention and deletion logs, subject-request handling records, and the terms under which data is shared.
Automate collection wherever possible, particularly retention and deletion evidence, which is voluminous and continuous. Evidence assembled by hand at audit time is expensive and, for deletion in particular, frequently cannot be reconstructed after the fact.
Report adherence to stakeholders at least quarterly, trending over time.
RESULTS
- Organization-wide visibility of data compliance
- Data held without basis, past retention, or beyond purpose identified rather than invisible
- Evidence available on demand rather than assembled under pressure
- Stakeholders able to see adherence trends across data domains
ADD’L SUCCESS METRICS
- >95% of data domains audited for compliance in past 6 months
- >90% of required evidence collected automatically
- >1 compliance report delivered to stakeholders in past 3 months
ADD’L COSTS
- Buildout or license of compliance evidence repository
- Ongoing overhead from audit and evidence review
ADD’L PERSONNEL
- Privacy Officers (5 days/yr)
- Data Stewards (2 days/yr)
- Security Analysts (2 days/yr)
- Security Auditors (6 days/yr)
RELATED LEVELS
- Implementation Review - 3
- Monitoring & Maintenance - 3

EG1 | EG2 | EG3 | |
| OBJECTIVE | Offer staff who handle data awareness training on security and privacy | Educate all personnel and provide role-specific guidance | Mandate comprehensive competency and centralize guidance |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Conduct data security and privacy awareness training
Offer the staff who handle data access to training covering the fundamentals of data protection and privacy, reflecting the kinds of data your organization actually holds rather than a generic curriculum.
Cover the ideas that change behavior: what makes data personal or sensitive and why it matters, the principle of collecting only what is needed and keeping it only as long as needed, the rights the people whose data you hold can exercise, and the common ways data leaks — the unencrypted export, the over-shared spreadsheet, the copy taken for a project and forgotten.
Aim to reach everyone who handles significant data within a year, and refresh at least every two years as obligations change.
B. Build and maintain data handling guidelines
Assemble reference guidelines covering the specific decisions your organization expects, rather than restating general advice available elsewhere.
Practical topics include how to classify a new dataset, what may be stored where, how to share data with a third party safely, how long common categories may be kept, and what to do when someone asks for a copy of their data or asks for it to be deleted.
Keep the guidelines lightweight and current. A short document that reflects today's obligations beats a comprehensive one written against a superseded law.
RESULTS
- Increased staff awareness of what makes data sensitive and how it leaks
- Baseline expectation for how data is collected, kept and disposed of
- Reference material covering the organization's own data
SUCCESS METRICS
- >50% of staff who handle data briefed on security and privacy in past 12 months
- >1 data handling guideline document published or updated in past 12 months
- >50% of relevant staff able to locate the guidelines
COSTS
- Buildout or license of training materials
- Ongoing maintenance of data handling guidelines
PERSONNEL
- Privacy Officers (2 days/yr)
- Data Stewards (2 days/yr)
- Managers (1 day/yr)
- Security Auditors (2 days/yr)
RELATED LEVELS
- Policy & Compliance - 1
- Secure Architecture - 1

ACTIVITIES
A. Conduct role-specific data handling training
Extend training beyond a general audience to the roles whose handling of data carries the most risk, and tailor the material to what each can act upon.
Analysts and data scientists need depth on minimization, de-identification and the risks of combining datasets. Engineers building stores and pipelines need classification, encryption and retention. Marketing and sales need consent and lawful basis. Support and operations staff, who see real customer records daily, need to know what they may look at and what they may not.
The population handling sensitive data is usually larger than expected, and enumerating it is often the most useful output of this activity.
B. Utilize guidance to establish data handling expectations
Turn the guidelines into expectations that appear at the moments they matter — when a new dataset is created, when data is exported, when a sharing arrangement is set up, when a subject request arrives.
Guidance embedded in the path of work is followed; guidance filed on an intranet is not. A classification prompt when a new store is created, or a warning when a bulk export of personal data is attempted, will change more outcomes than an annual course.
Establish a route for staff to ask questions and feed problems back, and use what comes back to improve both the guidance and the standards.
RESULTS
- Role-appropriate understanding across everyone handling sensitive data
- Enumerated population of sensitive-data handlers
- Guidance embedded at the point of collection, export and sharing
- Feedback loop from staff into the programme
ADD’L SUCCESS METRICS
- >80% of staff handling sensitive data trained in past 12 months
- >1 role-specific training track delivered in past 12 months
- >80% of new data stores prompting for classification at creation
ADD’L COSTS
- Buildout of role-specific training tracks
- Program overhead from embedding guidance in the path of work
ADD’L PERSONNEL
- Privacy Officers (3 days/yr)
- Data Stewards (3 days/yr)
- Data Engineers (2 days/yr)
- Managers (2 days/yr)
RELATED LEVELS
- Threat Assessment - 2
- Issue Management - 2
DataACTIVITIES
A. Establish role-based examination and certification
Introduce assessment so competency is demonstrated rather than assumed, particularly for the roles that handle the most sensitive data or make decisions about how it is used.
Tie certification to access where the risk warrants it. Access to bulk personal data, or authority to approve a new use of data, are reasonable things to gate on demonstrated understanding of the obligations involved, reviewed periodically.
For general staff, lightweight verification such as scenario-based checks — would you share this, keep this, delete this — is usually more informative than a test of recall.
B. Establish centralized guidance control
Bring the guidance under central control with clear ownership, review cycles and version history, so the organization can state with confidence what its current expectations are.
Distribute from a single authoritative source and retire superseded material actively, which matters especially for privacy guidance since acting on an obsolete rule can itself be a violation.
Measure whether guidance is reaching people and being used, and feed that back into the roadmap.
RESULTS
- Demonstrated competency for roles handling the most sensitive data
- Single authoritative source for data guidance
- Superseded privacy guidance actively retired rather than left to circulate
ADD’L SUCCESS METRICS
- >90% of staff handling the most sensitive data certified in past 12 months
- >80% of staff passing scenario-based checks in past 6 months
- All guidance centrally controlled with a named owner
ADD’L COSTS
- Buildout or license of examination and certification program
- Ongoing overhead from central guidance management
ADD’L PERSONNEL
- Privacy Officers (3 days/yr)
- Data Stewards (2 days/yr)
- Security Analysts (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Security Testing - 2
- Monitoring & Maintenance - 2

TA1 | TA2 | TA3 | |
| OBJECTIVE | Identify and understand high-level threats to the organization's data | Increase granularity of threat understanding and weight threats for comparison | Concretely tie protections to each threat against the data |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Build and maintain data threat models
For each significant kind of data the organization holds, build a lightweight model of how it could be compromised. A workshop and a page of notes per category is enough to start.
Work through the ways data comes to harm. It is exported to somewhere less protected. It is shared with a third party who then loses it. It is retained long after it was needed, enlarging every other risk. It is used for a purpose the person never agreed to. It is copied into a test or analytics environment and forgotten. It is exposed by a misconfigured store. And it is quietly accumulated until a breach that would have been minor becomes catastrophic.
Record for each threat what currently stands in the way, and assess impact from the perspective of the affected person as well as the business.
Review the models with the teams who handle each category and refresh at least annually.
B. Develop actor profile for data threats
Characterize who would compromise your data and how, spanning the full range from deliberate to accidental. The external attacker seeking saleable personal data, the insider taking records to a competitor, the broker seeking to combine your data with theirs, and the ordinary employee making an honest mistake all call for different defenses.
Ground the profile in how data actually flows and who actually touches it. An organization where hundreds of staff can export customer data carries different risk from one where access is tightly brokered, whatever the external threat.
Document the profiles alongside the threat models so the two are read together.
RESULTS
- Concrete list of the threats facing each kind of data
- Impact assessed from the affected person's perspective, not only the business's
- Recognition of accidental and internal loss alongside deliberate attack
SUCCESS METRICS
- >80% of significant data categories with a documented threat model in past 12 months
- >1 threat model review in past 12 months
- >80% of relevant staff briefed on the actor profile
COSTS
- Buildout and maintenance of data threat models
- Ongoing overhead from annual review
PERSONNEL
- Data Stewards (3 days/yr)
- Privacy Officers (2 days/yr)
- Security Analysts (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Strategy & Metrics - 1
- Security Requirements - 1

ACTIVITIES
A. Build and maintain data flow and exposure models
Move from listing threats to tracing where data actually goes. A flow model follows a category of data from its point of creation or receipt through every store, copy, export and share, and it exposes exposure that a list of threats hides.
Trace a realistic flow end to end. Personal data is collected through a form; it lands in a production database; a nightly job copies it to an analytics warehouse; an analyst extracts a slice to a spreadsheet; the spreadsheet is emailed to an agency. Each hop is a place the data becomes less protected and harder to account for, and most organizations find their protection concentrated at the first store only.
Pay particular attention to the copies: test data, backups, analytics extracts and the personal spreadsheets of individual staff, which is where data most often lives unprotected and unrecorded.
B. Adopt a weighting system for measurement of threats
Introduce a consistent scheme for rating data threats so they can be compared rather than merely enumerated. Simple qualitative scales suffice provided they are applied uniformly.
Rate on likelihood and impact at minimum, and let impact reflect both harm to the affected people and harm to the business, since a threat can be severe on one axis and negligible on the other. Consider adding a factor for the volume and sensitivity of data reachable, since a modest weakness over a large sensitive store usually outranks a severe one over a trivial dataset.
Use the ratings to order remediation and to inform the next roadmap iteration, and publish them so the reasoning behind prioritization is visible.
RESULTS
- Concrete flow models showing where each category of data travels and rests
- Comparable ratings enabling prioritization across threats
- Visibility of the copies where data most often lives unprotected
- Impact rated on both business and individual harm
ADD’L SUCCESS METRICS
- >80% of significant data categories with documented flows in past 12 months
- >90% of identified threats carrying a rating
- >1 prioritization exercise driven by threat ratings in past 6 months
ADD’L COSTS
- Buildout of data flow and exposure models
- Program overhead from threat rating and review
ADD’L PERSONNEL
- Data Stewards (3 days/yr)
- Data Engineers (2 days/yr)
- Security Analysts (3 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Strategy & Metrics - 2
- Design Review - 2
- Security Testing - 2
DataACTIVITIES
A. Explicitly evaluate risk from shared and third-party data
Extend threat assessment to data that has left the organization's direct control: data shared with processors and partners, data sold or disclosed under contract, and data combined with a third party's holdings in ways that can re-identify people the organization believed were anonymous.
For each, establish what is actually known about how the recipient protects and uses the data, and what is merely assumed. Where assurance cannot be obtained, decide whether to reduce what is shared, require contractual and technical controls, or accept the residual risk explicitly and record who accepted it.
Give particular weight to onward sharing and to re-identification risk, since both defeat protections the organization thought were sufficient and both are commonly overlooked.
B. Elaborate threat models with protections
Complete the mapping from each identified threat to the specific protections that mitigate it, and record the residual risk that remains after those protections apply.
This mapping is what lets an organization answer the question a regulator actually asks after a breach — not 'what controls did you have' but 'what happened to the affected people, and what stood between them and harm'. It also exposes controls that protect nothing in the current threat model and are candidates for retirement.
Maintain the mapping as data holdings change, and review residual risk with business owners and privacy at least annually so acceptance is renewed deliberately.
RESULTS
- Complete mapping of data threats to the protections that mitigate them
- Explicit, owned acceptance of residual risk
- Understanding of exposure through shared, sold and combined data
- Attention to onward sharing and re-identification risk
ADD’L SUCCESS METRICS
- >90% of identified threats mapped to protections
- >1 residual risk review with business owners and privacy in past 12 months
- >90% of third parties receiving data assessed in past 12 months
ADD’L COSTS
- Ongoing maintenance of threat-to-protection mapping
- Program overhead from residual risk review
ADD’L PERSONNEL
- Data Stewards (2 days/yr)
- Privacy Officers (2 days/yr)
- Business Owners (1 day/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Secure Architecture - 3
- Environment Hardening - 2

SR1 | SR2 | SR3 | |
| OBJECTIVE | Consider security and privacy explicitly as data is collected | Increase granularity of requirements and derive from known risks | Mandate a requirements process for all collections and data sharing |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Derive handling requirements from data purpose
For each new or significant collection, work from why the data is needed to the way it must be handled. Start from the purpose and the sensitivity rather than a generic checklist, and challenge the collection itself first — the strongest requirement is often to collect less.
A short set per collection is enough at this level. Typical entries include the lawful basis or business justification for holding it, the classification it will carry, how it must be protected at rest and in transit, who may access it, and how long it may be kept before deletion.
Have the requirements reviewed by privacy and by the team that will hold the data. A collection with no stated retention limit is not yet fully specified.
B. Evaluate compliance and minimization for requirements
Draw on the data handling guidelines and threat models to catch requirements that purpose alone would not surface, and apply the minimization test rigorously.
For each field proposed for collection, ask whether it is actually needed for the stated purpose; fields collected because they might one day be useful are the ones that turn a routine breach into a reportable one. Compliance drivers will mandate further requirements — a lawful basis, a defined retention period, constraints on secondary use.
Consolidate into a single requirement set per collection so that the teams implementing it have one document to work from.
RESULTS
- Concrete handling requirements for each collection of data
- Collection challenged and minimized rather than accepted as proposed
- A stated retention limit attached to data from the outset
SUCCESS METRICS
- >80% of new collections with documented handling requirements
- >80% of requirements reviewed against compliance and minimization
- >1 requirements review in past 12 months
COSTS
- Buildout and maintenance of requirement sets
- Ongoing overhead from requirements review
PERSONNEL
- Data Stewards (3 days/yr)
- Privacy Officers (3 days/yr)
- Business Owners (2 days/yr)
- Security Auditors (2 days/yr)
RELATED LEVELS
- Threat Assessment - 1
- Policy & Compliance - 1

ACTIVITIES
A. Build an access and use model for data
Build an explicit model of who and what may access each classification of data, and for what use. This is where data protection stops being about the store and starts being about the far larger set of people and systems that read from it.
Express it as a matrix of role or system against data classification, with the conditions in each cell — direct access, access to a masked or aggregated view, access only through an approved pipeline, or none. Include the analytics and machine-learning systems that consume data in bulk, which are frequently the broadest consumers and the least constrained.
Reviewing the matrix reliably reveals access nobody intended: a whole department able to read raw customer records, a reporting tool with standing access to everything, or a dataset shared for one project still readable by a team long since reassigned.
B. Specify requirements based on known risks
Feed the rated threats and flow models from Threat Assessment directly into the requirement sets, so requirements answer identified risks rather than restating generic good practice.
Where a flow model shows data becoming exposed at a particular hop — the analytics copy, the export, the share — specify the requirement that protects it there: masking or pseudonymization before data reaches the warehouse, controls on bulk export, or a technical restriction on where data may be sent.
Record the risk each requirement answers, so requirements whose originating risk has been retired can be retired with confidence rather than accumulating.
RESULTS
- Explicit model of who and what may use each classification of data
- Analytics and bulk consumers enumerated and constrained
- Requirements traceable to the specific risks they answer
- Unintended access surfaced
ADD’L SUCCESS METRICS
- >80% of data classifications covered by the access and use model
- >80% of requirements traceable to a rated threat
- >1 access model review in past 6 months
ADD’L COSTS
- Buildout of the access and use model
- Program overhead from traceability maintenance
ADD’L PERSONNEL
- Data Stewards (4 days/yr)
- Security Analysts (2 days/yr)
- Data Engineers (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Threat Assessment - 2
- Secure Architecture - 2
DataACTIVITIES
A. Build data protection requirements into sharing agreements
Carry the organization's handling requirements into its data-sharing agreements with processors, partners, customers and anyone else who receives data.
The commitments worth securing in writing are those that protect the people whose data it is: permitted purposes and a prohibition on others, security standards the recipient must meet, breach notification obligations and timescales, limits or bans on onward sharing, deletion or return of the data when the arrangement ends, and audit rights.
For processors acting on the organization's behalf, specify the standard required and the evidence they must produce, since the organization typically remains accountable for data a processor mishandles.
B. Expand audit program for data requirements
Extend routine audit to cover whether data holdings actually meet the requirements specified for their classification, closing the loop between what was specified and what was implemented.
Audit the sharing agreements too. A partner's deletion commitment is only useful if someone confirms the deletion happened when the arrangement ended, and data shared under an agreement that has since lapsed needs to be recovered or its continued sharing re-justified.
Report findings into the strategy session so requirement failures inform the roadmap rather than being handled solely as individual exceptions.
RESULTS
- Sharing commitments captured contractually rather than assumed
- Assurance that holdings meet their specified requirements
- Confirmation that shared data is deleted or returned when arrangements end
- Requirement failures feeding back into programme planning
ADD’L SUCCESS METRICS
- >90% of data-sharing arrangements under agreements specifying handling requirements
- >80% of data classifications audited against requirements in past 12 months
- >90% of expired sharing arrangements with confirmed deletion or return
ADD’L COSTS
- Legal and procurement overhead from sharing agreements
- Ongoing audit of requirements adherence
ADD’L PERSONNEL
- Privacy Officers (3 days/yr)
- Data Stewards (2 days/yr)
- Business Owners (2 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Policy & Compliance - 3
- Monitoring & Maintenance - 3

SA1 | SA2 | SA3 | |
| OBJECTIVE | Insert consideration of proactive guidance into the data design process | Direct the design process toward known-safe services and patterns | Formally control the data design process and validate utilization |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Maintain a list of approved data stores and services
Publish the data stores, processing services and locations the organization supports, and keep it short. Every additional store multiplies the places data can hide, the protections to maintain, and the surfaces to audit.
Base inclusion on the requirements already specified — encryption with controllable keys, access control that integrates with the organization's identity, exportable audit logging, support for retention and deletion, and a location consistent with the organization's residency obligations.
Record what is not approved as clearly as what is, and give the list an owner and review cadence. Shadow data stores — the unsanctioned database, the personal cloud account — are where uncontrolled data accumulates, and a clear approved list is the first defense against them.
B. Identify and promote privacy-by-design principles
Establish the handful of principles every data design should honor, and make them explicit so design decisions can be checked against something.
The durable ones are: collect the minimum needed and no more; state a purpose and hold to it; protect by default with encryption and least-privilege access; separate identifying data from the rest where the use permits; retain by policy and delete when the purpose ends; and make it possible to find and extract a person's data, since obligations to disclose or erase it depend on being able to locate it.
Circulate the principles to design teams and use them as review criteria.
RESULTS
- Published set of approved data stores, services and locations
- Explicit privacy-by-design principles to check decisions against
- A first defense against shadow data stores
SUCCESS METRICS
- >80% of new data stores drawn from the approved list
- >80% of design staff aware of the privacy-by-design principles
- Approved store list reviewed in past 12 months
COSTS
- Buildout and maintenance of approved store list
- Ongoing review of provider and residency considerations
PERSONNEL
- Data Engineers (3 days/yr)
- Data Stewards (2 days/yr)
- Managers (1 day/yr)
- Security Auditors (2 days/yr)
RELATED LEVELS
- Security Requirements - 1
- Education & Guidance - 1

ACTIVITIES
A. Establish and advertise shared data protection services
Stand up the shared services individual designs should consume rather than reimplement: a classification and tagging capability, centralized encryption and key management, tokenization or masking for sensitive fields, and a policy-driven access layer that mediates who reads what.
Advertise these with clear guidance on consumption. A shared masking service nobody knows about produces the same sprawl as none, and teams will hand-roll their own weaker version.
Instrument the services so adoption can be measured, and treat low adoption as a signal that the service is hard to consume rather than that teams are uncooperative.
B. Establish patterns for minimization and protection
Derive reusable patterns for the recurring data problems — collecting only what is needed, separating identifiers from payload, pseudonymizing data before it reaches analytics, and expiring data automatically at the end of its retention period.
Base them on recognized privacy engineering practice rather than inventing from scratch, and tailor to how your organization actually uses data. A pattern that de-identifies analytics data is worth more than any number of controls applied after the fact, because it removes the risk rather than managing it.
Version the patterns and express them as reusable components wherever possible, so a design can be said to follow a specific, identifiable approach.
RESULTS
- Shared protection services available to every design
- Reusable patterns for minimization, separation and expiry
- De-identification applied before analytics rather than controls applied after
- Ability to state which pattern a design follows
ADD’L SUCCESS METRICS
- >80% of new designs consuming the shared classification and encryption services
- >80% of sensitive data flows using an established minimization pattern
- >1 pattern review in past 6 months
ADD’L COSTS
- Buildout or license of shared data protection services
- Ongoing maintenance of minimization and protection patterns
ADD’L PERSONNEL
- Data Engineers (6 days/yr)
- Data Stewards (3 days/yr)
- Managers (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Security Requirements - 2
- Implementation Review - 2
DataACTIVITIES
A. Build reference data architectures
Produce complete reference architectures for the data patterns the organization uses — not documents describing an architecture, but working components and pipelines that store, protect, tag and expire data correctly without manual steps.
The goal is that the easy path is the safe path: a team standing up a new data flow from the reference gets classification, encryption, access mediation, logging and retention by default, and would have to work to make it unsafe. This removes the largest single source of exposure, which is data handled correctly at first and then diverging.
Maintain the components under change control with review and versioning, and make them genuinely easier to use than building by hand, since adoption follows convenience more reliably than policy.
B. Validate usage of reference architectures
Verify that data flows in service were in fact built from the reference components and continue to match them, rather than assuming publication ensures use.
Data stores and pipelines created outside the standard process — for a one-off analysis, during an incident, or inherited through acquisition — are the ones that will not match, and they are where unclassified, unprotected and over-retained data accumulates.
Report the proportion of holdings built from reference components as a programme metric, and route exceptions through the documented process rather than letting them accumulate silently.
RESULTS
- Reference components that store, protect and expire data correctly by default
- The safe path made the easy path for new data flows
- Measured proportion of holdings built from reference architecture
- Data stores created outside the standard process identified rather than invisible
ADD’L SUCCESS METRICS
- >90% of new data flows built from a reference component
- >90% of holdings matching their reference architecture
- >1 reference component review in past 6 months
ADD’L COSTS
- Buildout and maintenance of reference data architectures
- Ongoing validation of component utilization
ADD’L PERSONNEL
- Data Engineers (8 days/yr)
- Data Stewards (2 days/yr)
- Architects (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Threat Assessment - 3
- Implementation Review - 3
- Environment Hardening - 2

DR1 | DR2 | DR3 | |
| OBJECTIVE | Support ad hoc reviews of data designs to ensure baseline protection | Offer assessment services and increase review granularity | Require review of data designs and audit against expectations |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Identify the data footprint of a design
For each proposed data flow, document what data it will hold, where it will rest, and where it will travel. This is the data equivalent of an attack surface and it need not be elaborate.
Record what is collected and why, its classification, where it is stored and copied, who and what can read it, where it flows outbound and to whom, and how long it is kept. Copies and exports deserve explicit attention, since they are where the footprint quietly grows beyond what the design intended.
The exercise is most valuable where a design handles personal or sensitive data, or diverges from an established pattern, since that is where over-collection and over-retention are introduced quietly.
B. Check the design against known risks and obligations
Review each proposed design against the organization's threat models, privacy-by-design principles and compliance obligations, asking of each identified risk what in this design addresses it.
Concentrate on the decisions that are hard to change later: whether more is collected than the purpose needs, whether a retention limit is defined, whether identifying data is separated where it could be, whether a lawful basis exists, and whether the design permits finding and extracting a person's data on request.
Record the review outcome with the design. Even an informal note stating who reviewed it and what was raised gives the next reviewer a starting point.
RESULTS
- Documented data footprint for each proposed flow
- Early identification of over-collection and over-retention
- Baseline expectation that data designs are reviewed before build
SUCCESS METRICS
- >50% of new data flow designs reviewed before build in past 6 months
- >80% of designs with a documented data footprint
- >1 design review conducted in past 3 months
COSTS
- Ongoing overhead from data design review
- Buildout of review criteria and impact-assessment templates
PERSONNEL
- Data Stewards (3 days/yr)
- Privacy Officers (3 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Threat Assessment - 1
- Secure Architecture - 1

ACTIVITIES
A. Deploy a formal data protection review process
Establish a defined review — a data protection impact assessment for higher-risk processing — with named reviewers, entry criteria and a recorded outcome, so that review is a step in the process rather than a favor asked of a colleague.
Make the route obvious and the turnaround short, and define clearly which kinds of processing require one. Several privacy regimes mandate an assessment for high-risk uses of personal data, so the trigger criteria are partly given to you by law.
Define what a review can conclude — approved, approved with conditions, or not to proceed — and who can overrule it, recognizing that some proposed uses of data should genuinely be stopped rather than mitigated.
B. Analyze designs against the access and use model
Extend review beyond the store to everyone and everything that will read the data, using the access and use model built under Security Requirements.
For each design, establish which roles and systems will reach the data and under what conditions, including the analytics and machine-learning consumers that frequently see data in bulk. A design that exposes raw personal data to a broad internal audience should not pass merely because the store is encrypted.
This is also where secondary use should be examined: whether data collected for one purpose is quietly being made available for another, which is both a common design instinct and a common source of non-compliance.
RESULTS
- Formal review process with named reviewers and recorded outcomes
- Designs assessed against who will read the data, not only how it is stored
- Bulk analytics consumers considered at design time
- Secondary use surfaced and challenged
ADD’L SUCCESS METRICS
- >80% of new high-risk designs passing through formal review in past 6 months
- >80% of reviews completed within the defined turnaround
- >80% of designs assessed against the access and use model
ADD’L COSTS
- Program overhead from operating a formal review process
- Reviewer time and training
ADD’L PERSONNEL
- Data Stewards (4 days/yr)
- Privacy Officers (4 days/yr)
- Security Analysts (2 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Threat Assessment - 2
- Security Requirements - 2
- Implementation Review - 2
DataACTIVITIES
A. Develop detailed data-flow review
Deepen review to trace specific data classes through the whole design and to test the necessity and proportionality of each use rather than accepting it.
Follow the data end to end. Where does regulated data come to rest, in which jurisdiction, and who can read it there? What is copied to analytics, and is it de-identified first? What crosses a border, and under what transfer mechanism? What is retained, for how long, and what triggers its deletion? For each collected field, is it genuinely necessary?
These questions are answerable at design time and expensive to answer after a regulator or a subject request forces them.
B. Require reviews and audit design compliance
Make review mandatory for designs handling the most sensitive data or the highest volumes, and verify through routine audit that the requirement is met rather than assuming it.
Audit both that reviews happened and that their conditions were implemented. A review that concluded 'approved provided analytics data is pseudonymized before export' is worth nothing if nobody checked that the pseudonymization was actually built.
Feed audit findings into the strategy session so systematic review failures are addressed as programme problems rather than individually.
RESULTS
- Data-level understanding of what each design holds, moves and retains
- Necessity and proportionality tested rather than assumed
- Mandatory review for the most sensitive and highest-volume designs
- Audit evidence that review is happening and its conditions implemented
ADD’L SUCCESS METRICS
- >90% of high-sensitivity designs formally reviewed before build
- >90% of review conditions verified as implemented
- >1 audit of the review programme in past 6 months
ADD’L COSTS
- Ongoing overhead from mandatory review and audit
- Buildout of detailed data-flow review methodology
ADD’L PERSONNEL
- Data Stewards (3 days/yr)
- Privacy Officers (4 days/yr)
- Business Owners (1 day/yr)
- Security Auditors (5 days/yr)
RELATED LEVELS
- Policy & Compliance - 3
- Secure Architecture - 3

IR1 | IR2 | IR3 | |
| OBJECTIVE | Opportunistically find where data is and how it is protected | Make discovery and review accurate and efficient through automation | Mandate comprehensive review and gate data handling against a baseline |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Create review checklists from known requirements
Build a checklist per store type from the handling requirements and classifications already defined, expressed as things that can actually be observed of a data store.
Keep it to what carries real weight: is the store on the approved list, is it encrypted, are the keys managed properly, is access limited to those who need it, is it logged, does it carry a classification, and does it have a retention rule that is actually enforced rather than merely stated.
Have the checklist reviewed by the teams who own each store type, since they will know which protections are commonly missing and why.
B. Discover and review high-sensitivity data
Find where the organization's most sensitive data actually lives and check it against the checklist, rather than assuming it is only in the stores designed to hold it.
Manual discovery is enough to start: search the obvious repositories, the shared drives, the data warehouse and the ticketing system for the patterns that indicate personal or regulated data. Almost every organization that looks finds sensitive data somewhere it was never supposed to be — in a support attachment, a log file, a spreadsheet, a test database populated from production.
Record findings and route them for remediation with an owner and a date. Data found where it should not be is either moved, protected, or deleted — never left because it is inconvenient to address.
RESULTS
- Checklists expressed as observable properties of a data store
- Direct evidence of where the most sensitive data lives
- Discovery of sensitive data in places it was never intended to be
SUCCESS METRICS
- >50% of high-sensitivity stores reviewed in past 6 months
- >80% of store types with a review checklist
- >80% of misplaced-data findings assigned an owner and remediation date
COSTS
- Buildout of store review checklists
- Ongoing overhead from manual discovery and review
PERSONNEL
- Data Engineers (4 days/yr)
- Data Stewards (3 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Security Requirements - 1
- Secure Architecture - 1

ACTIVITIES
A. Utilize automated data discovery and classification
Move from manual searching to automated discovery and classification across structured and unstructured stores, so the organization has a maintained picture of where its sensitive data is rather than a periodic snapshot.
Tune the classifiers to your own definitions and reduce false positives, since an unusable flood of matches trains everyone to ignore the tool. Reconcile what discovery finds against the record of processing: data the tool finds that the record does not mention, and data the record claims that the tool cannot find, are both findings.
Take particular care with the stores discovery cannot reach — an unmanaged database, a third-party system, an employee's local files — since those are exactly where uncontrolled data accumulates and they are invisible to a scan that never sees them.
B. Integrate assessment into the data lifecycle
Wire discovery and classification into the points where they can change an outcome rather than producing a periodic report nobody acts upon.
The highest-value integrations tie protection and retention to what discovery finds: newly discovered sensitive data is automatically protected and tagged, and data past its retention date is flagged for deletion. Assessment at the point a store is created prevents unclassified stores appearing, and assessment before data is shared catches sensitive fields leaving.
Give data owners a view of what has been found in their domain and the means to act on it, since most misplacement is an accident the owner will fix once they can see it.
RESULTS
- Maintained picture of where sensitive data lives across the estate
- Discovery reconciled against the record of processing
- Newly found sensitive data automatically protected and tagged
- Stores that discovery cannot reach treated as findings
ADD’L SUCCESS METRICS
- >80% of the estate covered by automated discovery in past 1 month
- >80% of discovery findings remediated within the defined window
- <5% of known stores outside discovery coverage
ADD’L COSTS
- Buildout or license of data discovery and classification tooling
- Ongoing tuning of classifiers to organization definitions
ADD’L PERSONNEL
- Data Engineers (6 days/yr)
- Data Stewards (4 days/yr)
- Security Analysts (3 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Secure Architecture - 2
- Design Review - 2
- Environment Hardening - 2
DataACTIVITIES
A. Customize discovery for organization-specific concerns
Extend automated discovery and assessment beyond generic patterns to the data concerns specific to your organization that no standard classifier would know.
These are usually the interesting ones: the internal identifier that is more sensitive than it looks, the combination of innocuous fields that together re-identify a person, the legacy dataset that must not be copied, or the category of data a previous incident showed to be dangerous.
Maintain these custom rules with the same discipline as the classifiers, since a rule written after an incident years ago may now be enforcing something obsolete.
B. Gate data handling against policy
Move enforcement earlier by expressing the standards as checks evaluated before data is stored, exported or shared, so that non-compliant handling is prevented rather than detected after the fact.
Evaluating a proposed export or a new store against policy turns a finding that would have taken weeks to remediate into a blocked action the author reconsiders immediately, and it produces an auditable record of what was permitted and why. Blocking a bulk export of unmasked personal data, or the creation of an unclassified store, are the high-value cases.
Introduce the gate in warning mode first to understand what it would block, enforce once the noise is understood, and provide an exception route with a named approver so the gate is respected rather than circumvented.
RESULTS
- Discovery covering organization-specific and re-identification concerns
- Non-compliant handling prevented rather than detected after the fact
- Auditable record of what data actions were permitted and why
- Exception route with named approvers rather than circumvention
ADD’L SUCCESS METRICS
- >90% of the estate assessed against custom and standard rules monthly
- >90% of high-risk data actions passing through policy evaluation
- >1 audit requiring a data handling baseline in past 6 months
ADD’L COSTS
- Ongoing maintenance of organization-specific discovery and policy
- Program overhead from gate operation and exception handling
ADD’L PERSONNEL
- Data Engineers (8 days/yr)
- Data Stewards (3 days/yr)
- Security Analysts (3 days/yr)
- Security Auditors (5 days/yr)
RELATED LEVELS
- Policy & Compliance - 3
- Secure Architecture - 3
- Monitoring & Maintenance - 3

ST1 | ST2 | ST3 | |
| OBJECTIVE | Establish process to perform basic tests based on requirements | Make data protection testing more complete and efficient | Mandate data testing and establish a handling standard |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Derive test cases from known requirements
Turn the handling requirements for each data classification into tests that can actually be run, so a requirement can be shown to hold rather than asserted.
Start with the protections the organization is most relying upon. If the protection rests on encryption, the test is to attempt to read the data directly from storage and from a backup. If it rests on access control, the test is to attempt to reach the data as a role that should not have it. If it rests on masking, the test is to confirm the analytics copy really is masked.
Document the expected result alongside each test so a change in behavior after a configuration or platform change is noticed.
B. Test whether sensitive data can leave
Test the paths by which data leaves the organization, since exfiltration and accidental disclosure are the failure modes that matter most for data.
Attempt to export, email, upload and copy sensitive data through the channels staff actually use, and observe what is stopped and what is logged. The useful finding is usually not that one channel is blocked but that three others are wide open, and that the one that is blocked is not logged when someone tries.
Test a representative environment built by the standard process, and record findings against the reference architecture so remediation lands in the pattern rather than on a single store.
RESULTS
- Test cases derived from the protections the organization relies upon
- Evidence that encryption, access control and masking withstand attempted defeat
- Evidence about which exfiltration channels are open and which are watched
SUCCESS METRICS
- >50% of data classifications with derived test cases in past 12 months
- >1 test of data egress channels in past 12 months
- >80% of test findings routed to the reference architecture
COSTS
- Buildout of data protection test cases
- External or internal testing effort
PERSONNEL
- Data Engineers (3 days/yr)
- Security Analysts (4 days/yr)
- Security Auditors (4 days/yr)
RELATED LEVELS
- Security Requirements - 1
- Design Review - 1

ACTIVITIES
A. Utilize automated testing and loss-prevention validation
Automate the tests that should run repeatedly, and validate that the data loss-prevention and monitoring controls actually detect and stop what they are supposed to.
Loss-prevention validation is the higher-value half. Running realistic attempts to move known sensitive data — in various formats, through various channels, obfuscated in the ways that defeat naive matching — and confirming each is detected tells you whether your controls work on your data, which is not the same question as whether the product works.
Run validation after significant platform or policy changes as well as on a schedule, since a change that quietly stops a channel being inspected is a common and silent failure.
B. Test data subject request fulfilment
Exercise the organization's ability to find, extract, correct and delete an individual's data on request, rather than trusting that it can be done when a request arrives.
Run a realistic request end to end: locate every copy of a test individual's data across all stores, produce it in the required form, and delete it everywhere on request. Measure how long it takes and whether anything is missed, and compare against the statutory response window. Most organizations discover their data is more scattered than their process assumes, and that some copies — backups, analytics extracts, third parties — are reached slowly or not at all.
Feed the gaps back into architecture and retention, since an inability to find a person's data is usually a symptom of sprawl that other Practices must fix.
RESULTS
- Automated regression testing of data protections
- Evidence that loss prevention detects and stops real exfiltration attempts
- Measured ability to fulfil subject requests within the statutory window
- Discovery of copies that requests reach slowly or not at all
ADD’L SUCCESS METRICS
- >80% of data classifications covered by automated testing in past 6 months
- >1 loss-prevention validation exercise in past 3 months
- >1 end-to-end subject request test in past 6 months
ADD’L COSTS
- Buildout or license of automated testing and validation tooling
- Program overhead from subject request exercises
ADD’L PERSONNEL
- Data Engineers (4 days/yr)
- Privacy Officers (3 days/yr)
- Security Analysts (5 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Threat Assessment - 2
- Issue Management - 2
- Environment Hardening - 2
DataACTIVITIES
A. Employ organization-specific test cases
Generate test cases from your own flow models and threat models rather than a generic catalogue, so testing addresses the paths that matter for your data.
Where a flow model shows data becoming exposed at a particular hop, build a test that attempts to extract it there and establishes whether the protection holds. This produces findings expressed in terms of real data and real harm, which is what makes them actionable outside the security team.
Include the response process in scope. Testing whether an exfiltration or a misdirected disclosure is detected, contained and reported within the target time measures the whole system rather than any single control.
B. Establish a handling standard for sensitive data
Define the testing that must pass before a system is permitted to handle the most sensitive data, and hold the line on it.
Require the standard to be met by the reference architecture rather than by the individual system, so that passing is inherited by everything built from the same pattern. This is the difference between testing that scales and testing that becomes a bottleneck.
Require audit evidence that the standard was met, and route exceptions through the documented process with a named approver.
RESULTS
- Test cases generated from the organization's own data flows
- Whole-system testing covering detection, containment and reporting
- Defined standard that must be met before handling the most sensitive data
- Standard met by the reference architecture so that passing is inherited
ADD’L SUCCESS METRICS
- >90% of high-sensitivity classifications covered by organization-specific test cases
- >90% of new sensitive-data systems meeting the defined standard
- >1 end-to-end data incident test in past 6 months
ADD’L COSTS
- Buildout of organization-specific test case library
- Program overhead from handling standard enforcement
ADD’L PERSONNEL
- Data Engineers (4 days/yr)
- Privacy Officers (2 days/yr)
- Security Analysts (6 days/yr)
- Security Auditors (5 days/yr)
RELATED LEVELS
- Threat Assessment - 3
- Issue Management - 3
- Monitoring & Maintenance - 2

IM1 | IM2 | IM3 | |
| OBJECTIVE | Identify and handle data issues in an ad hoc manner | Elaborate the response processes for consistency and speed | Improve the assurance program through analysis of data incidents |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Identify point of contact for data issues
Establish and publish routes for the two kinds of report that arrive: a suspected breach or exposure, and a request from an individual about their data. Both must reach someone who can act.
Breaches are reported by staff, by monitoring, by partners and by outsiders who have found exposed data, so a published address that does not require an account is needed. Subject requests arrive through support, sales, the website and sometimes by post, and every one of those front doors must know where to send them, since the statutory clock starts when the request is received anywhere, not when it reaches the right desk.
Publish the routes where people will find them and make sure they reach a human quickly.
B. Create informal data response capability
Assemble the people who can act when a data issue is reported, with the access and authority needed to do something about it.
For a breach, that means the ability to establish what data was involved and whose, to contain the exposure, and to reach whoever decides on notification. For a subject request, it means someone who can find and act on an individual's data across the organization's stores. Many organizations discover during their first real case that no single person can do either, and that assembling the answer takes longer than the law allows.
Write down who holds these responsibilities and how they are reached, including out of hours, since breaches do not wait for business hours.
RESULTS
- Published routes for both breach reports and subject requests
- People able to establish what data a breach involved and whose
- People able to find and act on an individual's data on request
SUCCESS METRICS
- >80% of staff aware of how to report a suspected breach or forward a subject request
- >80% of data issues reaching a named responder in past 6 months
- Out-of-hours breach response path documented and tested in past 12 months
COSTS
- Buildout of reporting routes and contact material
- Ongoing availability of responders
PERSONNEL
- Privacy Officers (3 days/yr)
- Security Analysts (3 days/yr)
- Managers (1 day/yr)
RELATED LEVELS
- Education & Guidance - 1
- Strategy & Metrics - 1

ACTIVITIES
A. Establish a consistent breach response process
Define what happens when data is exposed, so that response does not depend on who takes the report and the notification clock is respected.
Write a runbook covering the sequence: contain the exposure, establish what data and whose was involved, assess the risk to the affected people, decide on notification against the legal thresholds and timescales, and notify regulators and individuals where required. The assessment of harm to individuals is the step most often missed and the one regulators most scrutinize.
Pre-establish the notification decision: who authorizes it, against what criteria, and with what legal input, so that a defensible decision can be made within days rather than debated past the deadline.
Define target times for each step, particularly from detection to a first assessment of scope, which is what determines whether notification can be made on time.
B. Establish a consistent subject request process
Define how requests from individuals — for access, correction, deletion, portability or objection — are received, verified, fulfilled and recorded within the statutory window.
Specify how the requester's identity is verified without collecting more data than necessary, how every copy of their data is located and acted upon, and how the response is produced and logged. The recurring difficulty is completeness: finding the data in the primary system is easy; finding it in the backups, the analytics warehouse, the third-party processor and the individual spreadsheets is where requests fail.
Track requests against their deadlines and escalate ones at risk, since a missed statutory deadline is itself a violation.
RESULTS
- Runbook for breach response including a structured assessment of harm
- Pre-established notification authority and criteria
- A subject request process that locates every copy of an individual's data
- Requests and breaches tracked against their statutory deadlines
ADD’L SUCCESS METRICS
- >80% of breaches handled through the defined process in past 6 months
- >80% of subject requests fulfilled within the statutory window
- >80% of breaches meeting the target time from detection to scope assessment
ADD’L COSTS
- Buildout and maintenance of breach and subject request runbooks
- Program overhead from process operation and request handling
ADD’L PERSONNEL
- Privacy Officers (6 days/yr)
- Security Analysts (5 days/yr)
- Managers (2 days/yr)
- Business Owners (1 day/yr)
RELATED LEVELS
- Education & Guidance - 2
- Security Testing - 2
- Monitoring & Maintenance - 2
DataACTIVITIES
A. Conduct root-cause analysis of data incidents
Investigate what allowed each significant breach or request failure to occur and what made it worse, rather than closing on the immediate remediation.
The causes worth finding are structural: the data was exposed because it had been copied to a store nobody was protecting, the breach was large because data was retained long past its purpose, the request could not be fulfilled because copies had sprawled untracked, or the exposure went unnoticed because that data flow was never monitored. Each is a programme finding — usually pointing at retention, architecture or monitoring — rather than an incident finding.
Route causes to the Practice that owns them and track them to closure. The single most common structural cause of data harm, holding more data for longer than needed, is addressed in Monitoring & Maintenance, and analysis is how the case for acting on it gets made.
B. Collect and report data incident metrics
Instrument both processes so their performance can be measured and trended, and report results into the strategy session.
The measurements that drive behavior are time from exposure to detection, detection to notification decision, and the proportion of breaches involving data that was outside its intended store or past its retention date; for requests, the proportion fulfilled on time and completely. The retention and sprawl measures are usually the most uncomfortable and the most useful, because they convert an abstract argument for minimization into evidence.
Trend over time rather than reporting snapshots, and use the data to argue for the roadmap rather than to allocate blame.
RESULTS
- Structural causes identified and routed to the owning Practice
- Retention and sprawl surfaced as the common root of data harm
- Measured time from exposure to detection and notification decision
- Incident and request data informing programme planning
ADD’L SUCCESS METRICS
- >90% of significant data incidents receiving root-cause analysis
- >80% of identified causes closed within the agreed period
- >1 incident and request metrics report to stakeholders in past 3 months
ADD’L COSTS
- Program overhead from root-cause analysis
- Buildout of incident and request metrics collection
ADD’L PERSONNEL
- Privacy Officers (4 days/yr)
- Security Analysts (6 days/yr)
- Managers (2 days/yr)
- Security Auditors (3 days/yr)
RELATED LEVELS
- Strategy & Metrics - 3
- Security Testing - 3
- Environment Hardening - 3

EH1 | EH2 | EH3 | |
| OBJECTIVE | Understand and protect the data the organization holds | Improve confidence through stronger protection and loss prevention | Enforce protection continuously and minimize what is held |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Establish an inventory of data and its protection
Establish and maintain a picture of what data the organization holds, where it lives, its classification, and how it is protected, drawing on the record of processing and the discovery work in other Practices.
Inventory is foundational because every protection is scoped by it. An organization cannot encrypt, restrict or delete data it does not know it holds, and the stores missing from inventory are disproportionately those created outside the standard process, which are also disproportionately unprotected.
Reconcile sources rather than trusting one. The record of processing, the discovery tooling, the store inventory and what business units report will each know about data the others do not, and the differences are the finding.
Record an owner for every significant store, since ownerless data is neither protected nor deleted.
B. Apply baseline protection to data
Establish baseline protection for the data the organization holds, with the strength of protection set by classification.
Encrypt sensitive data at rest and in transit as a default, and manage the keys properly — encryption whose keys sit beside the data protects against a stolen disk but not a compromised system. Restrict access to those who need it for their role rather than granting broadly, and remove access that is no longer needed.
Handle the highest-sensitivity data first and measure coverage. The meaningful number is how much of the sensitive data is actually protected in practice, which is usually less than policy assumes because of the copies in places the policy did not reach.
RESULTS
- Reconciled inventory of data, its location, classification and protection
- Sensitive data encrypted at rest and in transit with managed keys
- Access limited to those who need it, and pruned when not
- Measured protection coverage rather than assumed
SUCCESS METRICS
- >90% of significant data stores present in a reconciled inventory with an owner
- >80% of sensitive data encrypted at rest and in transit
- >1 inventory reconciliation in past 3 months
COSTS
- Buildout or license of inventory and encryption capability
- Ongoing overhead from protection and reconciliation
PERSONNEL
- Data Engineers (5 days/yr)
- Data Stewards (3 days/yr)
- Managers (1 day/yr)
- Security Auditors (2 days/yr)
RELATED LEVELS
- Secure Architecture - 1
- Implementation Review - 1

ACTIVITIES
A. Strengthen encryption, key management and access
Move from baseline protection to managed protection, with proper key custody, least-privilege access enforced and reviewed, and stronger measures for the most sensitive data.
Bring keys under a managed service with rotation, separation from the data, and controlled recovery, so that protection survives the compromise of any single system. For the most sensitive fields, apply tokenization or masking so the usable value never rests in the operational store at all.
Enforce least privilege on access to data and review it on a cycle, removing standing broad access in favor of scoped, and where the risk warrants it, brokered access to bulk sensitive data. Access accumulates silently, and the reviews reliably find whole teams still able to read data they no longer need.
B. Deploy data loss prevention
Deploy controls that watch for sensitive data attempting to leave and stop it, across the channels data actually leaves by — email, web upload, removable media, cloud sync, and bulk export from data stores.
Drive the controls from the organization's own classifications rather than generic patterns, so they recognize what is actually sensitive to you and produce fewer false alarms. Start in monitoring mode to learn the legitimate flows before blocking, since an over-eager control that breaks a business process is switched off entirely.
Pay attention to the channels that are easy to overlook — personal cloud accounts, collaboration tools, and the bulk export capability of analytics platforms — since those are where large volumes leave quietly.
RESULTS
- Keys under managed custody, rotated and separated from the data
- Tokenization or masking for the most sensitive fields
- Least-privilege data access enforced and reviewed on a cycle
- Loss prevention watching the channels data actually leaves by
ADD’L SUCCESS METRICS
- >90% of sensitive data under managed key custody
- >80% of bulk sensitive-data access brokered or scoped rather than standing
- >80% of egress channels covered by loss prevention in at least monitoring mode
ADD’L COSTS
- Buildout of key management, access brokering and loss prevention
- Program overhead from access review and false-positive tuning
ADD’L PERSONNEL
- Data Engineers (8 days/yr)
- Security Analysts (4 days/yr)
- Data Stewards (3 days/yr)
- Managers (2 days/yr)
RELATED LEVELS
- Secure Architecture - 2
- Implementation Review - 2
- Threat Assessment - 3
DataACTIVITIES
A. Enforce protection and access as data moves
Extend protection so it travels with the data rather than depending on the boundary of any one store, since data that is well protected in production is routinely copied to places that are not.
The controls that matter for data in motion are those that persist: encryption and classification labels that survive copying and export, rights management that keeps a document protected after it leaves, and access decisions evaluated against the data's classification wherever it is read. Loss prevention moves from monitoring to enforcement on the highest-sensitivity flows.
Verify the protections hold where the data actually goes — in the analytics environment, the backup, the third party — rather than only in the store of record.
B. Minimize holdings and expand the hardening audit
Attack the root cause by holding less, and bring the protection controls under routine audit so their continued effectiveness is verified rather than assumed.
Drive down what is held: retire duplicate and stale copies, de-identify data that no longer needs to be identifiable, and enforce the retention limits set elsewhere so data is actually deleted at the end of its life rather than accumulating. Every record not held is a record that cannot be breached, mis-used or demanded in a subject request.
Audit should confirm both that controls are present and that they are effective — encryption with recoverable keys beside the data, or loss prevention permanently in monitoring mode, is present but protecting little. Report into the strategy session so systematic weaknesses drive the roadmap.
RESULTS
- Protection and classification that travel with the data as it is copied and moved
- Enforcement rather than monitoring on the highest-sensitivity flows
- Holdings actively minimized through de-duplication, de-identification and deletion
- Audit confirming protections are effective where the data actually goes
ADD’L SUCCESS METRICS
- >90% of sensitive data retaining its protection when copied or exported
- >90% of data past its retention limit actually deleted
- >1 hardening and minimization audit in past 6 months
ADD’L COSTS
- Buildout or license of persistent protection and rights management
- Ongoing audit of protection effectiveness and holdings minimization
ADD’L PERSONNEL
- Data Engineers (6 days/yr)
- Data Stewards (4 days/yr)
- Security Analysts (4 days/yr)
- Security Auditors (5 days/yr)
RELATED LEVELS
- Issue Management - 3
- Monitoring & Maintenance - 3
- Secure Architecture - 3

MM1 | MM2 | MM3 | |
| OBJECTIVE | Capture the information needed to observe data handling | Establish retention discipline and detailed procedures | Mandate monitoring of data flow and validate deletion across the lifecycle |
| ACTIVITIES |
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| ASSESSMENT |
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| RESULTS |
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DataACTIVITIES
A. Capture data access and movement telemetry
Identify the information required to establish who has accessed data and where it has flowed, and ensure it is collected and retained centrally.
The core set is access logs on sensitive stores, records of bulk queries and exports, movement of data between systems and to third parties, and the alerts a loss-prevention capability produces. Bulk access and export deserve emphasis, since the single query that reads a million records looks the same as a routine one in a log that records only that access occurred, not how much it touched.
Collect to a destination outside the systems being observed, so an attacker who compromises a store cannot erase the record of what they took.
Review the collected set with the people who respond to data incidents, since they will know which record they most often wish they had.
B. Document procedures for typical data alerts
For the alerts data monitoring routinely produces, document what they mean and what the recipient should do.
Cover the common ones: a bulk export of sensitive data, access to data far outside a user's normal pattern, sensitive data detected leaving, a new store appearing with unclassified data, and access to a dataset by someone with no business reason. For each, record the likely benign explanation as well as the malicious one, since most have both — the large export is often a legitimate migration.
Keep the procedures where responders work, and review them when alert volumes change materially.
RESULTS
- Central record of who accessed data and where it flowed
- Bulk access and export captured, not merely that access occurred
- Logs held outside the systems they describe
- Documented meaning and response for the common data alerts
SUCCESS METRICS
- >80% of sensitive stores producing access and export telemetry
- >80% of routine alert types with a documented procedure
- >1 review of collected telemetry with responders in past 12 months
COSTS
- Buildout of data telemetry collection and retention
- Ongoing maintenance of alert procedures
PERSONNEL
- Data Engineers (4 days/yr)
- Security Analysts (4 days/yr)
- Data Stewards (2 days/yr)
RELATED LEVELS
- Environment Hardening - 1
- Issue Management - 1

ACTIVITIES
A. Establish and enforce retention schedules
Establish retention schedules for each category of data — how long it is kept and what happens at the end — and begin enforcing them, since retention limits set in policy but never enacted are the norm and the reason holdings grow without bound.
Set the period for each category from its legal requirement and business need, erring toward the shorter where they conflict, and record the basis. Then implement the schedule: expiry built into stores where possible, and a governed process to review and dispose where it is not. The hard part is not deciding the period but actually deleting when it arrives, especially across the copies.
Handle the exceptions deliberately — data under legal hold, data whose deletion would break a dependency — with an owner and a documented reason, rather than letting exceptions quietly become the rule.
B. Maintain formal data operations documentation
Produce and keep current the documentation the teams handling data depend upon, so that operation does not rest on individuals' memory.
Cover the record of processing and where each category lives, the escalation path for each alert type, the procedures for breach response and subject requests, the retention schedule and how deletion is performed and evidenced, and a map of which systems copy data from which, so the full reach of any dataset can be traced.
Assign ownership and a review cadence. Data documentation decays quickly because flows change continuously and new copies appear without announcement.
RESULTS
- Retention schedules defined, recorded and actually enforced
- Deletion performed across copies, not only in the store of record
- Legal holds and dependencies handled as documented exceptions
- Current data operations documentation with named owners
ADD’L SUCCESS METRICS
- >80% of data categories with a defined and enforced retention schedule
- >80% of data reaching its retention limit actually disposed of
- >1 data operations documentation review in past 6 months
ADD’L COSTS
- Program overhead from retention enforcement
- Ongoing maintenance of data operations documentation
ADD’L PERSONNEL
- Data Engineers (6 days/yr)
- Data Stewards (5 days/yr)
- Privacy Officers (3 days/yr)
- Managers (2 days/yr)
RELATED LEVELS
- Issue Management - 2
- Environment Hardening - 2
- Security Testing - 3
DataACTIVITIES
A. Expand audit program for data monitoring
Bring the monitoring itself under audit, verifying that the telemetry the organization believes it has is actually arriving and is actually being watched.
Audit for gaps rather than volume. The questions that matter are which sensitive stores are not logging access, which flows are unmonitored, which detections have never fired when they plausibly should have, and which alerts were raised and never actioned. An unmonitored data flow produces no alerts, which is easily mistaken for an absence of problems.
Verify retention of the telemetry meets both compliance obligations and realistic investigation needs, since data breaches are frequently discovered long after the exfiltration that caused them.
B. Validate deletion and end-of-life across all copies
Establish and verify that data is actually and completely deleted at the end of its life, everywhere it exists, since incomplete deletion is both the most common failure and the one that quietly defeats retention, minimization and subject rights alike.
Deletion must reach every copy: the primary store, the replicas, the analytics extracts, the backups within their own retention window, and the third parties who received the data. Confirm it rather than assume it, and retain evidence of disposal, since the ability to prove deletion is itself a compliance requirement.
Audit the outcome by reconciliation: search for data that should have been deleted and confirm it is gone. This reliably finds data that a retention rule marked for deletion but a forgotten copy preserved, and it is the check that turns a retention policy from an intention into a fact.
RESULTS
- Audited assurance that data telemetry is arriving and being actioned
- Retention of telemetry matched to realistic investigation timescales
- Deletion confirmed across every copy, not only the store of record
- Reconciliation proving that data marked for deletion is actually gone
ADD’L SUCCESS METRICS
- >95% of sensitive flows producing monitored telemetry within the expected interval
- >90% of data marked for deletion confirmed removed across all copies
- >1 audit of monitoring coverage and deletion in past 6 months
ADD’L COSTS
- Ongoing audit of monitoring coverage and retention
- Program overhead from deletion validation across copies
ADD’L PERSONNEL
- Data Engineers (6 days/yr)
- Data Stewards (4 days/yr)
- Security Analysts (5 days/yr)
- Security Auditors (5 days/yr)
RELATED LEVELS
- Policy & Compliance - 3
- Implementation Review - 3
- Environment Hardening - 3









Assessment
Worksheets

| Is there a data security and privacy assurance program already in place? | ||
| Do most of the business stakeholders understand your organization's data risk profile? | ||
| Is most of your staff aware of future plans for the assurance program? | SM1 | |
| Is most of your data categorized by sensitivity and value? | ||
| Are classifications used to tailor the required assurance activities? | ||
| Does most of the organization know about what's required based on classification? | SM2 | |
| Is per-classification data for cost of assurance activities collected? | ||
| Does your organization regularly compare your data protection spend with other organizations? | SM3 |
| Do most stakeholders know their data compliance and privacy obligations? | ||
| Are compliance requirements specifically considered when data is collected? | PC1 | |
| Does the organization utilize a set of policies and standards to control data handling? | ||
| Does the organization maintain a record of what data it holds and why? | PC2 | |
| Is data handling periodically audited to ensure a baseline of compliance with policies and standards? | ||
| Does the organization systematically use audits to collect and control compliance evidence? | PC3 |
| Have most staff who handle data been given security and privacy awareness training? | ||
| Does each team have access to data handling best practices and guidance? | EG1 | |
| Are most roles given role-specific data handling training and guidance? | ||
| Are most staff able to pull in privacy and security expertise when they need it? | EG2 | |
| Is data guidance centrally controlled and consistently distributed? | ||
| Are staff handling sensitive data tested to ensure a baseline skill-set? | EG3 |
Data| Do most data categories in your organization have documented likely threats? | ||
| Does your organization understand and document how data is most likely to be lost? | TA1 | |
| Do teams regularly analyze where a category of data flows and rests? | ||
| Do teams use a method of rating data threats for relative comparison? | ||
| Are stakeholders aware of relevant threats and ratings? | TA2 | |
| Do teams specifically consider risk from data shared with third parties? | ||
| Are all protections captured and mapped back to threats? | TA3 |
| Do most new data collections have specified handling requirements? | ||
| Do teams apply data minimization when deciding what to collect? | SR1 | |
| Are stakeholders reviewing who and what may access each classification of data? | ||
| Are requirements being specified based on feedback from other security activities? | SR2 | |
| Are stakeholders reviewing data-sharing agreements for handling requirements? | ||
| Are the handling requirements specified for data being audited? | SR3 |
| Are teams provided with a list of approved data stores and services? | ||
| Are most teams aware of privacy-by-design principles and applying them? | SA1 | |
| Do you advertise shared data protection services with guidance for design teams? | ||
| Are teams provided with prescriptive patterns for minimization and protection? | SA2 | |
| Are data flows built from centrally controlled reference architectures? | ||
| Are data holdings being audited for usage of secure architecture components? | SA3 |

| Do teams document what data a design will hold and where it flows? | ||
| Do teams check data designs against known risks and obligations? | DR1 | |
| Do most teams specifically analyze data designs for protection mechanisms? | ||
| Are most stakeholders aware of how to obtain a data protection review? | ||
| Does the review process incorporate analysis of who will access the data? | DR2 | |
| Does the review process incorporate detailed data-flow and necessity analysis? | ||
| Does routine audit require a baseline for data design review results? | DR3 |
| Do teams have checklists for reviewing how data stores are protected? | ||
| Do you look for sensitive data in places it is not supposed to be? | IR1 | |
| Is automation used to discover and classify sensitive data across the estate? | ||
| Do most teams follow a consistent process to evaluate and report on where data lives? | IR2 | |
| Are discovery and assessment rules customized for organization-specific concerns? | ||
| Does routine audit require a data handling baseline prior to storage or sharing? | IR3 |
| Are data classifications tested against the protections specified for them? | ||
| Do you test whether sensitive data can leave through the channels staff use? | ST1 | |
| Are teams using automation to evaluate data protection test cases? | ||
| Do you test whether you can find, extract and delete an individual's data on request? | ||
| Are most stakeholders aware of test status prior to handling sensitive data? | ST2 | |
| Are test cases comprehensively generated for organization-specific data risks? | ||
| Do routine audits demand minimum standard results from data protection testing? | ST3 |
Data| Do most staff know how to report a breach and where to send a subject request? | ||
| Does your organization have people able to assess a breach and act on subject requests? | IM1 | |
| Does the organization utilize a consistent process for breach response and notification? | ||
| Does the organization utilize a consistent process for handling data subject requests? | IM2 | |
| Are most data incidents inspected for root causes to generate further recommendations? | ||
| Do teams consistently collect and report data and metrics related to incidents and requests? | IM3 |
| Do you maintain an inventory of the data you hold and how it is protected? | ||
| Is sensitive data encrypted at rest and in transit with keys managed properly? | EH1 | |
| Are encryption keys managed, rotated and separated from the data? | ||
| Do you monitor for and prevent sensitive data leaving through common channels? | EH2 | |
| Does protection travel with sensitive data when it is copied or moved? | ||
| Does routine audit check that data is protected and that holdings are minimized? | EH3 |
| Do you collect the telemetry needed to see who accessed data and where it went? | ||
| Are data-related alerts and conditions documented for most sensitive stores? | MM1 | |
| Are retention schedules defined and actually enforced for most data categories? | ||
| Do teams maintain documentation for how data is handled, retained and deleted? | MM2 | |
| Are data flows audited to check that expected telemetry is arriving and actioned? | ||
| Is deletion validated across every copy using a consistent process? | MM3 |

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